SPARSH - LATEST DETAILS & SUBMISSION OF LIFE CERTIFICATES
THIS IS OUR LATEST CONSOLIDATED ACTION POST - OCT 2023 (updated)
SPARSH SOME EMERGING ASPECTS
SPARSH is the acronym used for “System for Pension Administration Raksha” and is an integrated system for automation of sanction and disbursement of Defence Pension.
It implies that your pension account still remains in the same bank & branch but the processing activity of pension credit, which was being done by the bank’s CPPC gets shifted from the Bank to SPARSH under the aegis of PCDA(P) Priyagraj. In effect it means that all activities related to your pension will now be with PCDA after your migration to SPARSH.
Hereafter the Banks CPPCs have no role in the disbursement of your pension or redressals of any of your grievances related to your pension or accepting your Annual Life Certificates. The process of migration is already in advanced stage.
As regards the submission of Annual Life Certificate (ALC) is concerned, it will now has to be submitted to SPARSH on line using JEEVAN PRAMAAN DIGITAL FACILITY by generating Digital Life certificate. However as an alternative Mannual Life Certificate can also be submitted by uploading on your SPARSH Account. We have given full details of the process in this web page
Very soon each and every SPARSH Pensioner will be migrated and allotted with a 12 digit Pensioner ID number. It should be kept in mind that, your 12 digit Pensioner ID is your SPARSH PPO Number too. Another important fact is that, if you add 01 to your Pensioner ID as Suffix, then this 14 digit number will be your SPARSH Username to login your SPARSH account.
For example, if your Pensioner ID is 236201500203, then your SPARSH PPO No is also the same 236201500203 and your Username is 23620150020301.
The Password as forwarded by SPARSH, is a System Generated Password & it should be changed immediately and a new Strong Password should be created by the Pensioner for the Safety & Security of his SPARSH Account. Ok
Now let's analyse how the SPARSH PPO number has been allotted to the Pensioners. Actually the SPARSH PPO number is assigned in a logical way and here each digit has its own indication.
The SPARSH PPO No is a 12 digit number. Out of 12 digits, the first three digits ( from L to R) indicate the Service and Category of the Pensioner. Here Service refers to - Army, Navy, Air Force & Defence Civillian and Category refers to - Officer & Personnel Below Officer Rank (PBOR). Details of the same is enumerated below --
101 - Army Officers RCO
104 - ditto -
102 - Army officers of AMC, RVC, MNS, ADC & TA
201 to 250 - Army JCOs & ORs
301 - Navy Officers
401 - Navy PBOR
501 - Air Force Officers
601 - Air Force PBOR
402 - Defence Civilian Officers
701 - IDAS (Indian Defence Accounts Service) Officers
801 - Defence Civilian PBOR.
5. For further clarity of the above facts, let's take an example of a SPARSH PPO No, so to say - 236201500203. For better understanding, let's re-arrange the 12 digits of this PPO number will be - 2 36-2015-00203.
(a) The first two digit ( 2) indicates the Pensioner is from Army (because 1,2 & 4 are allotted to Army). And the 2nd & 3rd digit ( 36) indicate the Record office of the Pensioner. Record Offices of the Army have been allotted Code numbers from 01 to 50. In this series, 36 is allotted to AEC Records. Hence 236 indicates that, this PPO belongs to an Army Pensioner & his RO is AEC Records. Some other Record Offices have been allotted the following codes -
ASC (S) Records - 40
ASC (MT) Records - 41
MEG Records - 22
and so on......
(b) 4th to 7th digit ( 2015) indicate the Year of Retirement of the Pensioner.
(c) 8th to 12th digit, that means the last five digits indicate the Running serial number of PPO. In this case it is 00203
6. Further, when the first Corrigendum PPO is generated, 01 is added with the PPO number as suffix. For Example : 236201500203-01 . If second Corrigendum PPO is generated 02 will be added as suffix and so on.....
Action to be taken by Pensioners after getting message from SPARSH :-
(a) Open the SPARSH Website by typing - sparsh.defencepension.gov.in and once the Website is opened, Login to your SPARSH Account by using the valid Username & Password as forwarded to you through email/SMS by SPARSH.
(b) Change the Password & create a Strong Password as per the instructions given therein.
(c) Next important task is PDV (Pensioner Data Verification). Unless & until your PDV is completed, you can't proceed into your SPARSH Account.
(d) After completion of PDV, check your Pending Personal Data like Aadhaar, PAN, Home address etc. If not updated, complete the same.
(e) Once your Aadhaar & PAN is updated in your SPARSH Account, you can submit your DLC (Digital Life Certificate) if due as indicated in SPARSH. Please note that your DLC can only be submitted in SPARSH, if your Aadhaar has already been updated in your SPARSH Account and you have the phone number linked to your Aadhhar Card, otherwise not.
Important: Once transferred to SPARSH - your PPO, corrigendum. Form 16. Life Certificate Pension slip, lodging of grievances - all will be on SPARSH. Hence please save your Login User ID and Password.
To check the status of migration into SPARSH, following steps are requested:-
On the next window which opens click on "Perform Life certificate/identification.
The MLC downloaded will come with a unique number and your name & service Number.
MLC DOWNLOADED |
(i) Any person exercising the power of a Magistrate under the Criminal Procedure Code, 1898 (5 of 1898).
(ii) A Registrar or Sub-Registrar under the Registration Act, 1908 (16 of 1908).
(iii) Any pensioned Officer who before retirement exercised the powers of a Magistrate.
(iv) Any Gazetted Officer of Government.
(v) A Munsif.
(vi) A Post Master.
(vii) A Departmental Sub Post Master.
(viii) An Inspector of Post Offices.
(ix) A Class I Officer of the Reserve Bank of India.
(x) An Officer of the State Bank of India.
(xi) An Officer of a subsidiary Bank of the State Bank of India.
(xii) Head of a Village Panchayat, Gram Panchayat or Gaon Panchayat.
(xiii) Head of an Executive Committee of a village.
(xiv) An officer of a bank included in the second Schedule to the Reserve Bank of India Act, 1934 (2 of 1934) in respect of pensioner drawing his/her pension through that Bank.
(xv) A Police Officer not below the rank of Sub-Inspector-in-Charge of a Police Station.
(xvi) A member of Lok Sabha/Rajya Sabha/Vidhan Sabha/Vidhan Parishad or a Corporator of Municipal Corporation or a Councilor of a Municipality.
(xvii) In the case of pensioners reemployed a life certificate furnished by the pensioner signed by the Head of the office, where he is re-employed.
(xviii) A District Sainik Welfare officer- (DSWO).
On completion of the verification and stamping, SCAN the MLC.
SBI Acct holders can give it to their Bank which will upload they have this in all their branches. No other Bank has this facility.
For generaing your Digital Life Certificate again there are two methods as inder :-
(a) . By usng a finger scanning device - For this the scanning device specially specified by the UID is required to be procured either for a computer or for an mobile phone. It costs around rs 2000/- The software can be downloaded fronm The site and installed to perform the identification. We are not dwelling more on this being an institutional affair of RWAs or Service Clubs or community centres.
(b) By using mobile phone with Jeewan Pramaan App for face RD installed. This needs no additional device or attachment and any android phone can be used having OS 7 and above. This is explained in succeeding para.
Process to Download the Face Recognition App
The pensioners have to download the Jeevan Pramaan face application to submit the life certificate through face recognition. The process to download the face application on mobile phones is as follows:
- Go to the Jeevan Pramaan website and click on the ‘Download’ option (https://jeevanpramaan.gov.in/package/download).
- Scroll down the page, enter the email ID, captcha code and click on the ‘I agree to download’ button.
- The pensioners will receive the OTP on their email ID. Enter the OTP on the Jeevan Pramaan page and click on the ‘Submit’ button.
- The pensioners will get three options on the next page – ‘Download for Windows OS’, ‘Mobile App Download’ and ‘Android Mobile Face App Download’.
- Click on the ‘Android Mobile Face App Download’ option.
- The pensioners will receive the link to download the Jeevan Pramaan face app on their email ID.
- Click on the ‘Jeevan Pramaan Installer’ link sent in the email, and the face recognition software will download on the mobile phone.
Process to Use the Face Recognition App
The Department of Pension and Pensioners’ Welfare provided the process of submitting the life certificate (Jeevan Pramaan) through the face recognition app. The process is as follows:
- Download the Jeevan Pramaan face application on the mobile phone (as provided above).
- Download the AadhaarFaceRD app from the Google Play Store.
- The pensioners have to install the Jeevan Pramaan face application from the file downloads on their mobile.
- Open the Jeevan Pramaan face application and give the necessary permissions.
- Do the operator authentication and scan the face of the operator to open the application. The operator authentication is a one-time process, and the pensioners themselves can be the operators.
- Fill in the pensioner details and scan the face of the pensioner. (The pensioners must scan their face in a frontal pose with neutral expression under proper lighting).
- Click on the ‘Submit’ button. The pensioners will receive a message on the mobile number with a link for downloading the DLC (Jeevan Pramaan).
Requirements for Downloading the Face Recognition App
The pensioners must ensure that they have the following requirements to download and use the Jeevan Pramaan face application:
- Android smartphone version 7.0 and above.
- Internet connection.
- Aadhaar number registered with pension disbursing authority.
- A camera resolution of 5 mp and above.
However, the Jeevan Pramaan face application is available only in India for Android devices. A biometric device is not necessary to use the app. Through the Jeevan Pramaan face recognition app, the pensioners can determine their identity using face recognition technology and submit their life certificates utilising this technology. They need not visit the bank or worry about finger biometrics non-capturable problems for submitting the life certificate.
LINK TO THE DETAILED ROCEDURE FOR DOWNLOAD - Explained with Screen Shots
- Services available on SPARSH for Pensioners/family Pensioner.
- How to change password on SPARSH.
- How to perform PDV on SPARSH.
- How to manage profile & perform identification including tracking.
- How to view PPO/Corr. PPO/LPC/Pension slip etc.
- How to lodge grievances on SPARSH(Payment related).
- Identification process in SPARSH
- Role of HOO(initiator and verifier) under SPARSH
- How to initiate Family Pension ( after disqualification of existing pensioner) on SPARSH
- How to intimate death of Pensioner on SPARSH
- Departmental Admin creation of new users.
- Departmental Admin, Editing/Updating of user details.
- Departmental admin, Swapping of users to posts.
PCDA Sparsh submit Life certificate https://www.youtube.com/watch?v=K8s_X5IrWbE
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